If you wish to lodge a complaint please contact us at: firstname.lastname@example.org. We try our very best to uphold the highest standards in fair and safe gaming and will aim to resolve your dispute through our escalation procedure.
UK Licensed gambling operators are required to offer dispute resolution by an independent third party or 'alternate dispute resolution' (ADR) provider in line with LCCP social responsibility (SR) code 6.1.1.
We have appointed the Independent Betting Adjudication Services (IBAS) as our ADR.
Please direct unresolved complaints to them at telephone number +44 207 347 5883.
Further details about IBAS can be found at www.ibas-uk.com